Pricing And Cancellation Policy
PRICING AND PAYMENT
For orders being shipped within India, the payment can only be accepted in INR. Prices will be at actuals. CGST/SGST and IGST, shall be added on and above the basic price, as applicable.
In case of international credit cards being used for domestic orders, the transaction amount will be converted to INR before the payment is accepted. Currency conversion charges may apply according to your credit card policy. If you have made the payment by International card or foreign bank issued card then you will be required to send us any government issued photo Identity proof of the country of residence as mentioned below:
a) Passport with Visa Copy b) Driving license c) Employment card d) Any other government issued ID proof of the country of residence.
CANCELLATION BY KRA
There may be certain orders that KRA cannot accept, and therefore, we reserve the right, at our sole discretion, to refuse or cancel any order. Some reasons may include limitation on quantity available for purchase; errors in pricing or product information or certain issues identified by our fraud avoidance department or any other issue which KRA identifies for not accepting the order. We also reserve the right to ask for additional information for accepting orders in certain cases. We will notify you in case your order has been cancelled fully or partially or if any additional information is required to accept your order.
CANCELLATION BY CUSTOMER
Once an order is placed, it can only be cancelled before it is shipped to the provided destination. Registered customer can always check the status of their order from Track Order available at www.krajewellers.com/shop Once the cancellation request is received, we will initiate the process of refunding the amount to your account via the same payment mode that you had used to make the transaction or Once
the refund process is initiated, you will receive the refund amount directly in your account or via cheque. The mode of the said refund is solely at the discretion of KRA.